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I don't know of one person here who has had a problem with it.
Up until August of this year I was just a high speed internet rep. Through no choice of mine, I was coerced into CDV 1.5 training, had no choice in the matter. I was told I would take CDV repair calls secondary only to internet. Yet another lie, since going live to the floor I might as well have been put in a new CDV repair group as that is ALL the calls I take EVERY DAY. And did comcast offer an increase in pay for this, no way.
do work in an outsource call center that handle some of the calls for a comcast region, i like to think that i am good at my job and have honestly and to the best of my ability with all available resources that we (csr) are given to work with tried to resolve an issue when it comes to my attention.theres this mad rush to 'resolve' the issue in about 5 1/5 min, no joke i have seen people fired because they couldn't get there handle time down,too much time on any one call
Do not by any means ever order the High speed internet and phone service together.